Policies
Return Policy on New Items
You may return new, unused items within 30 days of delivery for a full refund. If the return is a result of our error (incorrect item shipped, damaged/defective item, ect.) we will pay the return shipping costs. Processing of refunds may take up to three weeks, however this process varies and can be shorter. This time period includes the transit time for us to receive the returned item, the time it takes us to process your return once it has been received, and the time it takes your bank to process our refund request. If you wish to return an item, contact us with the reason for the return and we will figure out the most convenient way for you to send back the item(s).
Return Policy on Antique Items
Due to the nature of our antique products each piece has unique characteristics and inherent flaws. Returns on antique products will be at the discretion of the owners.
Who pays for the returned shipping costs?
If our error, we do, otherwise buyer pays return shipping.
Does this store offer refunds, store credit, and/or exchanges?
Refunds or store credit, your choice
How much time does the customer have to make a return?
30 days
How long does it take to process a refund?
Under 3 weeks - including shipping time
What steps are necessary for a customer to make a return?
Contact us to notify us of the return, and why you are unhappy with your purchase. We will coordinate with you to find you the easiest way to return the merchandise.
Uniquely Dragonfly is highly sensitive to the privacy interests of users and believes that the protection of those interests is one of its most significant responsibilities. In acknowledgment of its obligations, Uniquely Dragonfly has adopted the following Privacy Policy applicable to information about users that it acquires in the course of its business. This Privacy Policy only applies to transactions and activities that are engaged and the data gathered on Uniquely Dragonfly web site.
This information is collected for:
- Establishing and maintaining a responsible commercial relationship with you and providing on going service
- Some of your information can tell us how to better serve you in designing our services
- Meeting legal and regulatory requirements
- Domain and hosting ownership
- Billing operations
Your information will not be sold, rented or disclosed to any third party.
We may disclose personal information about you to third parties when:
- We have your consent
- When needed to provide you the service
- Domain Registration Information
- Responding to subpoenas, court orders or other legal processes
Your information is protected in our secure database of which only we have access to. Sensitive data is encrypted and scrambled. You may edit your profile at any time. All credit card and login information is completed over a secure connection (128bit SSL).
If you have any questions or comments about the policies, please do not hesitate to contact us. Policies
Return Policy on New Items
You may return new, unused items within 30 days of delivery for a full refund. If the return is a result of our error (incorrect item shipped, damaged/defective item, ect.) we will pay the return shipping costs. Processing of refunds may take up to three weeks, however this process varies and can be shorter. This time period includes the transit time for us to receive the returned item, the time it takes us to process your return once it has been received, and the time it takes your bank to process our refund request. If you wish to return an item, contact us with the reason for the return and we will figure out the most convenient way for you to send back the item(s).
Return Policy on Antique Items
Due to the nature of our antique products each piece has unique characteristics and inherent flaws. Returns on antique products will be at the discretion of the owners.
Who pays for the returned shipping costs?
If our error, we do, otherwise buyer pays return shipping.
Does this store offer refunds, store credit, and/or exchanges?
Refunds or store credit, your choice
How much time does the customer have to make a return?
30 days
How long does it take to process a refund?
Under 3 weeks - including shipping time
What steps are necessary for a customer to make a return?
Contact us to notify us of the return, and why you are unhappy with your purchase. We will coordinate with you to find you the easiest way to return the merchandise.
Uniquely Dragonfly is highly sensitive to the privacy interests of users and believes that the protection of those interests is one of its most significant responsibilities. In acknowledgment of its obligations, Uniquely Dragonfly has adopted the following Privacy Policy applicable to information about users that it acquires in the course of its business. This Privacy Policy only applies to transactions and activities that are engaged and the data gathered on Uniquely Dragonfly web site.
This information is collected for:
- Establishing and maintaining a responsible commercial relationship with you and providing on going service
- Some of your information can tell us how to better serve you in designing our services
- Meeting legal and regulatory requirements
- Billing operations
Your information will not be sold, rented or disclosed to any third party.
We may disclose personal information about you to third parties when:
- We have your consent
- When needed to provide you the service
- Responding to subpoenas, court orders or other legal processes
Your information is protected in our secure database of which only we have access to. Sensitive data is encrypted and scrambled. You may edit your profile at any time. All credit card and login information is completed over a secure connection (128bit SSL).
If you have any questions or comments about the policies, please do not hesitate to contact us. |
